IDC Health Insights Spotlight
Many health care organizations believe that electronic medical records (EMRs) are the only technology needed to meet the objectives of accountable care. It’s clear that while the EMR provides important information for population health management, access to rich, integrated claims and clinical data is needed to provide a more complete picture of a patient and allow assignment to interventions that provide the best outcomes. Also critical to meeting accountable care objectives are the workflow tools to create communication and engagement strategies that provide collaboration among providers, care managers and patients.

With the right technology and organizational transformation, health care organizations can meet the Triple Aim — improving the patient experience of care (including quality and satisfaction), improving the health of populations, and reducing the per capita cost of health care.

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About IDC Health Insights
IDC Health Insights assists health businesses and IT leaders, as well as the suppliers who serve them, in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. Staffed by senior analysts with decades of industry experience, our global research analyzes and advises on business and technology issues facing the payer, provider and life science industries.

For more information, call 1.508.872.8200 or go to

About Lumeris

Lumeris is a pioneer in population health management solutions. Through our operations, technology and consulting services, we enable health care organizations to successfully make the journey from volume- to value-based care. We help health systems create Population Health Services Organizations and define populations for risk. We empower providers and their accountable care teams with process improvement strategies, technology tools and clinical workflows to manage their patients and populations effectively. We work collaboratively with payers to ensure the right contracts, measures and incentives are in place to influence physician behavior and drive quality, cost and utilization performance. The depth and breadth of Lumeris' solutions - combined with its decade of experience in value-based care - make the company an ideal partner for any health care organization seeking to transform its business and care-delivery model and remarkably improve its clinical and financial outcomes. For more information, call 1.888.586.3747 or visit

Cynthia Burghard is a Research Director with IDC Health Insights where she is responsible for research on Accountable Care Organizations. Her passion is to provide the intelligence needed to manage the business and quality of healthcare. She has pioneered the use of healthcare information including building healthcare data warehouses at both the local and national level, developing and implementing analytics for employers, health insurance management, physicians, hospitals and government agencies...Continue Reading
Cynthia Burghard Photo
IDC Health Insights Spotlight
Keith Blankenship is a consummate software development and technology executive, with more than 24 years of development and engineering experience. In his role at Lumeris, he is responsible for the development of various technology solutions that improve health care coordination, collaboration, and overall accountability. Prior to joining Lumeris, Mr. Blankenship was Director of Application Development at Coventry Health Care, and held various management positions at Blue Cross and Blue Shield of Missouri.
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Key topics covered in the IDC Health Insights Spotlight sponsored by Lumeris:
  • The Importance of Technology
  • Transforming an Organization
  • IDC Health Insights' Accountable Care Maturity Model: Overview of Maturity Stages
  • The Benefits of Technology
  • The Accuracy of Data
  • Accountable Care Trends